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Support

This page shows how to get support from Genies.

Here is a link to the official Genies Discord to talk to the community:

https://discord.com/invite/genies

Here is a link to the Genies Support page to submit a ticket:

https://support.genies.com/hc/en-us

Reporting a Bug Template​

Please use the following template when reporting a bug:

Computer device:
- Operating system:
- CPU:
- GPU:
- RAM:
Unity version:
Build platform:
Steps to reproduce:
Expected behavior:
Actual behavior:
Logs/Attachments:
tip

You can find the log files in different locations based on your machine. Refer to the Unity documentation on log files for more information.

Common Issues​

Make sure to check the Common Issues or FAQ page for a possible quick solution.